How can we help you?
Welcome to the customer service page of Hanab Telecom Infra. Do you have a question? Feel free to contact us by phone at +31 (0)88 1860 666 or via email at info@vwtelecom.com. We’re available on working days between 08:00 and 17:00.
Confirm or Change an Appointment
We use the digital assistant Hassy (085 0472 081) to confirm scheduled appointments with you.
If you’ve been contacted by Hassy, you can confirm your appointment directly through the assistant.
If the proposed time doesn’t work for you, Hassy can transfer you to a colleague during office hours or leave a callback request.
Have you received a letter or been contacted about scheduling an appointment with one of our technicians?
To confirm or reschedule, please use the contact form below and always include your postcode and house number.
Service interruptions
Are you experiencing a service outage or cable damage?
Or do you have a question about your fiber connection?
Please contact your service provider first.
Hanab Telecom Infra only resolves issues on behalf of network operators.
If your internet or television is not working, your provider is your first point of contact.